Your data

Data Deletion Instructions

Effective September 20, 2026 · English is the controlling version.

This page explains how to have your MyPickleball data deleted, including any information we received through Facebook or Instagram. The fastest way is to email support@mypickleball.app with the subject Data Deletion Request.

1. Your right to delete

You can ask us to delete the personal data MyPickleball holds about you at any time. This applies to data you gave us directly, data generated while you used the platform, and any data we received about you from a third-party platform such as Facebook or Instagram. Deletion is free and you do not need to give a reason.

2. How to request deletion

Send a deletion request in either of these ways:

  • Email: write to support@mypickleball.app with the subject line Data Deletion Request. Include the email address on your MyPickleball account and, if relevant, the Instagram or Facebook username you connected or that we captured.
  • Contact form: use our contact form and start your message with Data Deletion Request.

We may ask you to confirm the request from the email address on the account so that we only delete data at the request of its owner.

3. Data obtained from Facebook or Instagram

MyPickleball may receive limited data from Meta platforms when you connect an Instagram or Facebook account, or when an organizer imports a public Instagram post (for example, to use the post image as an event flyer). Depending on how you used the platform, this may include:

  • Your Instagram or Facebook username and public profile name.
  • Your public profile picture.
  • Media, captions, and post links you or an organizer chose to import.
  • Access tokens needed to keep a connected account working, if you connected one.

A deletion request removes all of this from our systems, including copies of imported images stored on our file hosting. It does not affect the original content on Instagram or Facebook, which remains under your control on those platforms. You can also remove MyPickleball's access at any time from your Facebook or Instagram settings under Apps and Websites or Business Integrations.

4. What gets deleted

When we process your request we delete or anonymize:

  • Your account, login identity, profile, and saved preferences.
  • Your player profile, social links, location, and DUPR association.
  • Any data received from Facebook or Instagram (see section 3).
  • Messages you posted in groups and assistant conversations.
  • Uploaded images such as avatars, logos, and flyers.

Match results and standings in tournaments you played in are kept because they belong to the tournament record shared with other players, but your name is replaced with a generic placeholder so the results are no longer linked to you.

5. What we may keep

We may retain a minimal record where the law requires it, such as payment and payout records needed for tax and accounting, and information needed to resolve disputes or enforce our terms. Anything we keep is limited to what is necessary for that purpose and is deleted when the requirement ends. Routine backups are purged on a rolling basis within 30 days.

6. Timeline and confirmation

We acknowledge deletion requests within 7 days and complete them within 30 days of verifying your identity. When deletion is complete we send a confirmation to the email address the request came from. If we cannot honor part of a request, we will tell you which part and why.

7. Questions

If you have questions about this process or our handling of your data, contact us at support@mypickleball.app. Our full Privacy Policy describes everything we collect and how we use it.

See also our Privacy Policy and Terms of Service.

Data Deletion Instructions · MyPickleball